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Course overview

The ACM30612 Certificate III in Pet Grooming is for persons operating within an organisation that provides professional pet grooming services. A pet grooming attendant undertakes salon reception and housekeeping duties as well as bathing, brushing, trimming and other basic grooming services for domestic pets, usually dogs and in some cases cats. This course may also assist those seeking to enter the animal care industry, or provide a foundation for further animal studies.

COURSE LOCATIONS

This course is offered via the following delivery methods:

COURSE & FEE STRUCTURE

This course is delivered in partnership with Veterinary Nurse Solutions Pty Ltd through an online learning centre over approximately 12 months. The practical component is completed at a veterinary practice or animal care facility close to you. Topics covered in this course include animal grooming, hygiene and first aid, animal handling, and customer and workplace skills.

Course fees:

Fee Type Amount
Fee-For-Service (FFS) fee rate $4,795
Co-contribution fee rate n/a
Co-contribution - concessional fee rate n/a

CAREERS

​Job roles titles covered by this qualification may include: assistant grooming attendant, stylist assistant, or trainee groomers.

Grooming attendants undertake salon reception and housekeeping duties as well as bathing, brushing, trimming and other basic grooming services for domestic pets, usually dogs and in some cases cats. The duties require patience and a genuine empathy for animals, excellent customer service skills as well as high standards of cleanliness and professionalism.

CRITERIA

Compulsory requirements

To be eligible to enrol in this course, you must:

  • be at least 16 years of age
  • have successfully completed Year 10, or equivalent
  • be able to undertake work experience placement at an animal care facility, pet shop or veterinary clinic (many students choose to volunteer at animal shelters, such as the RSPCA, to learn some of the practical skills they need)

Preferred requirements

It is highly recommended that whilst undertaking this course, you have access to a workplace that provides pet grooming services through either paid employment or substantial periods of work placement or work experience blocks.

 

UNITS OF STUDY

Provide grooming services for companion animals

ACMCAS306A

This Unit of Competency covers the process of providing animal grooming services for companion animals to maintain/restore animal comfort within an established grooming environment. This Unit is applicable to those working in the companion animal industry sector where grooming services are provided under supervision. (Source: training.gov.au as at June 2017)

Provide companion animal hydro-bathing services

ACMCAS307A

This Unit of Competency covers the process of providing hydro-bathing services for companion animals following industry recognised bathing procedures. his Unit is applicable to those working in companion animal facilities where hydro-bathing services are provided; whether in a fixed location or in a mobile operation. This Unit covers the assessment, planning and execution of the bathing procedures. (Source: training.gov.au as at June 2017)

Complete animal care hygiene routines

ACMGAS203A

This unit of competency covers the responsibilities and procedures required to provide daily care of animals, including the cleaning of animal housing and grooming or cleaning of animals under supervision. This unit is applicable to new entrants to the animal care and management industry. Animal care may occur in a wide variety of workplaces, including retail pet stores, kennels and catteries, shelters, veterinary practices, zoos, animal research facilities and others. (Source: training.gov.au as at June 2017)

Provide basic first aid for animals

ACMGAS206A

This unit of competency covers the process of providing essential first aid for animals by recognising and responding to an emergency using basic first aid measures. The first aider is not expected to deal with complex casualties or incidents, but to provide an initial response where first aid is required. This unit is applicable to new entrants to the animal care and management industry. Animal care may occur in a wide variety of workplaces, including retail pet stores, kennels and catteries, shelters, veterinary practices, zoos, animal research facilities and others. (Source: training.gov.au as at June 2017)

Maintain and monitor animal health and wellbeing

ACMGAS301A

This unit of competency covers the process of following animal health management practices to monitor animal health via daily observations of behaviour and condition. This unit is applicable to those working in animal care industry sectors where it may be necessary to care for a range of animal species and to monitor the wellbeing of healthy, ill or injured animals by observing and measuring indicators of ideal and poor development or response to treatments. These animals may be being kept long term in the workplace or being raised or prepared for sale, rehousing or release to their native habitat. (Source: training.gov.au as at June 2017)

Comply with infection control policies and procedures in animal work

ACMINF301A

This Unit of Competency covers the process required to comply with infection control policies and procedures in animal care workplaces and relevant field locations. This Unit is applicable to all animal care workers who have a duty of care to ensure workplace procedures are followed in order to maintain infection control standards. All procedures must be carried out in accordance with current infection control guidelines, Australian and New Zealand Standards for maintaining infection control and the policies and procedures of the organisation. In addition to legal and ethical responsibilities, all Units of Competency in the ACM10 Animal Care and Management Training Package have the requirement for animals to be handled gently and calmly. The individual is required to exhibit appropriate care for animals so that stress and discomfort is minimised. (Source: training.gov.au as at June 2017)

Participate in environmentally sustainable work practices

ACMSUS201A

This unit of competency covers the process required to measure current resource use effectively and to carry out improvements, including those that will reduce the negative environment impacts of work practices. This unit addresses the knowledge, processes and techniques necessary to participate in environmentally sustainable work practices in animal care and management industry sectors. (Source: training.gov.au as at June 2017)

Contribute to workplace health and safety processes

ACMWHS301A

This Unit of Competency covers the process required by an employee to contribute to workplace health and safety processes where there is responsibility for own work outputs and possibly limited responsibility for the work output of others.

This Unit is intended for application by a skilled worker with little or no responsibility for others. Workers are likely to perform work activities requiring a range of well-developed skills where some discretion and judgment is required.

NOTE: The terms Occupational Health and Safety (OHS) and Work Health and Safety (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the National Model WHS Legislation has not been implemented Registered Training Organisations are advised to contextualise the unit of competency by referring to the existing State/Territory OHS Legislative requirements as well as any specific workplace risks, hazards and associated safety practices. 

In addition to legal and ethical responsibilities, all Units of Competency in the ACM10 Animal Care and Management Training Package have the requirement for animals to be handled gently and calmly. The individual is required to exhibit appropriate care for animals so that stress and discomfort is minimised.

(Source: training.gov.au as at August 2017)

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Capture, handle and transport companion animals

ACMCAS304A

This unit of competency covers the process of capturing, handling and transporting companion animals. This unit is applicable to those working in the companion animal industry sector where it may be necessary to transport companion animals. Transportation may be required to and from pet shops, boarding kennels and catteries or companion animal training, groomer and breeding establishments, mobile animal facilities, client residences or veterinary practices. (Source: training.gov.au as at June 2017)

Address customer needs

BSBCUS402

This unit describes the skills and knowledge required to manage an ongoing relationship with a customer over a period of time. This includes helping customers articulate their needs and managing networks to ensure customer needs are addressed.

It applies to individuals who are expected to have detailed product knowledge in order to recommend customised solutions. In this role, individuals would be expected to apply organisational procedures and be aware of, and apply as appropriate, broader factors involving ethics, industry practice and relevant government policies and regulations.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

(Source: training.gov.au as at August 2017)

Source information for animal care needs

ACMGAS208A

This unit of competency covers the processes required to gather information on medications and services for animals and relate these to individual animal requirements and audience needs. This unit is applicable to new entrants to the animal care and management industry where it may be necessary to investigate or clarify information on treatments, services or other animal care items for self, colleagues or clients. Candidates are not required to provide advice to clients at this level but rather to develop the skills required to find information that is current, relevant, accurate and appropriate for the audience and activity needs from a range of credible services. (Source: training.gov.au as at June 2017)

Work effectively in the companion animal industry

ACMCAS301A

This unit of competency covers the process of working effectively on an individual basis and with others within the companion animal industry. This unit is applicable to those working in the companion animal industry sector. It may include pet shops, aquariums, boarding kennels and catteries, companion animal training, grooming and/or breeding establishments and mobile animal facilities. (Source: training.gov.au as at June 2017)

Perform dog grooms on different coat types

ACMGRM301A

This Unit covers the process of grooming the different coat types that occur in dogs. The Unit covers identification of different coat types, practical wash, dry and full grooms of double, combination and short-coated dogs, selection and application of equipment and techniques required to maintain/restore coat condition for optimal dog comfort and/or according to breed standards. This Unit is applicable to those working in the companion animal industry sector where dog grooming services are provided under supervision. In addition to legal and ethical responsibilities, all Units of Competency in ACM10 Animal Care and Management Training Package have the requirements for animals to be handled gently and calmly. The individual is required to exhibit appropriate care for animals so that stress and discomfort is minimised. (Source: training.gov.au as at June 2017)

Perform a cross breed clip

ACMGRM302A

This Unit of Competency covers the process of preparing and clipping the different coat types that occur in cross breed dogs. The Unit covers identification of different cross bred dog coat types, selection and application of equipment and techniques required to clip and maintain dogs according to dog use, comfort requirements and coat type. This Unit is applicable to those working in the companion animal industry sector where cross breed dog grooming services are provided. In addition to legal and ethical responsibilities, all Units of Competency in ACM10 Animal Care and Management Training Package have the requirements for animals to be handled gently and calmly. The individual is required to exhibit appropriate care for animals so that stress and discomfort is minimised. (Source: training.gov.au as at June 2017)

Apply point-of-sale handling procedures

SIRXCCS201

This unit describes the performance outcomes, skills and knowledge required to operate point-of-sale equipment, apply store policy and procedures to a range of transactions, interact with customers, and package or wrap an item for transportation.

It covers demonstration of the ability to operate a range of point-of-sale equipment in order to complete sales, returns and exchange transactions, and process a number of methods of payment, according to store policies.

This unit applies to frontline service personnel.

(Source: training.gov.au as at August 2017)

 

Balance and secure point-of-sale terminal

SIRXFIN201

This unit describes the performance outcomes, skills and knowledge required to balance and reconcile a register or terminal in a retail environment. It involves clearing the register, counting money, calculating non-cash transactions, and reconciling and recording takings.

The unit requires the application of store policy and procedures in undertaking those tasks.

(Source: training.gov.au as at August 2017)

Additional Information

Course disclaimer

All information quoted is current at the date of publication. This information is applicable for Australian citizens or permanent residents only.

Queensland Agricultural Training Colleges (QATC) reserves the right not to offer a course or unit and/or to decline the enrolment of a student in a course or unit on the basis of student demand and/or resource constraints. QATC advises that course offerings, structures, prices, instructors, assessment, unit objectives, and content may be subject to change without notice as circumstances dictate and reserves its rights generally.

Prospective students should contact QATC to ensure the information they are viewing about this training is still current.

Depending on training requirements and personal circumstances, students may be eligible for financial support, course funding or fee subsidies from government initiatives. For more information, refer to individual course pricing and the QATC Fees and Funding page.

Queensland Agricultural Training Colleges (QATC) is a Registered Training Organisation. RTO 31258

At a glance

This course may also assist those seeking to enter the animal care industry, or provide a foundation for further animal studies.

  • Online, On the job
  • Flexible self-paced
  • 12 months
  • Enrol anytime
  • 16 Units
  • Fees and Charges
    • Fee-For-Service (FFS) fee rate: $4,795
    • Co-contribution fee rate: n/a
    • Co-contribution – concessional fee rate: n/a