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Phone:  1800 888 710


Student Support

Effective student care is essential for the well-being and development of each of our students. Queensland Agricultural Training Colleges (QATC) is committed to providing an accessible and responsive student care program. Our organisation has sound management practices in place to ensure student needs are met in an effective, responsive and timely manner with a focus on assisting students identify and achieve their desired educational outcomes.

There are two components of student support:
1. Training is managed by College Administrators, training managers and instructors who are responsible for the training and assessment of the students and should be contacted directly regarding all training issues.

2. Post training and/or after hours student support is managed by College based Student Services Coordinators and involves mental, physical and emotional well-being of the students. Contact should be made immediately if the student and/or parent/guardian have any concerns.

To ensure the welfare and wellbeing of all students, QATC also has a Student Behaviour Management Policy which should be read in conjunction with the Student Charter.

Download the Behaviour Management Policy here

QATC operates the REACH Boarding School student management system which automates control and monitoring procedures and assists all stakeholders in improving communication most notably leave management between students parents and QATC Staff.

Notably though students and parents/guardians have 24/7 access and support to Student Services staff

Literacy & Numeracy Support

QATC provides support through Program Management to students in language literacy and/or numeracy and will tailor training to suit an individual's language, literacy and numeracy skill levels.

If students experience difficulty with language literacy and/or numeracy then this may impede learning and course progression if not identified and addressed at the time of enrolment. Whilst language literacy and numeracy tests are routinely conducted during the first week of classes for full time students, all students are offered the opportunity to undertake and complete a literacy/numeracy screening tool. This tool will assist the student and identify the need for additional tutoring and in some cases modifications to learning programs and assessment. We will recommend support where necessary to assist the student to successfully achieve vocational competence in the enrolled course.

Language literacy and numeracy support can be provided on a one on one basis or as individual/small group support in a vocational training session. However, the additional practice and teaching required by a student should not exceed 60 hours per semester. If more than 60 hours of language, literacy and numeracy support is required, the student may be more appropriately enrolled in alternative training.


An orientation program is conducted at the beginning of each course; format and structure of orientation may vary depending on the delivery site. Orientation assists students to understand the expectations of them, and to settle into the new training.

Student Associations

Students enrolled in our full time, residential programs, have the opportunity to become members of their student association to consult with College staff and organise fundraising, social and sporting events.

Job Placement Assistance

We have strong links with local industry to assist students with industry placement or work experience opportunities. Our industry networks may also assist full time students to find full-time, part-time and casual employment during the academic year or upon completion of their studies.


The townships containing (or nearby) our Colleges and training centres have medical facilities and general practitioners. Workplace Health & Safety is key component of all training courses. There are first-aid officers at each of our colleges and training centres. In addition, many of our students and instructors are trained in senior first aid, whilst there are student services staff trained in Duty of Care and Youth Mental First Aid, supported by close links with counselling support and other associated services to assist students as required.


Our Colleges provide shuttle bus services to enable residential students to go shopping or participate in recreational activities in town. In addition, QATC supports students in obtaining their vehicle and motorcycle licences.

More detailed information for students can be found in our current Student Charter.